
Return policy.
At Lewis River Lavender, we strive to provide you with products of the highest quality and utmost satisfaction. Before making a purchase, we encourage you to carefully review your order.
**No Return, No Refund Policy:**
Once a purchase is made, we regret to inform you that we do not accept returns or offer refunds. We believe in complete transparency, and this policy is in place to ensure fair business practices.
**Why No Returns or Refunds?**
Our products undergo rigorous quality checks to meet your expectations. However, in the event of any issues or concerns, please reach out to our customer support team, and we will do our best to address the matter promptly.
**Damaged or Defective Items:**
In the rare occurrence of receiving a damaged or defective item, please contact us within 5 days of receiving your order. Provide clear photos of the damaged or defective product, along with your order details, and our team will assess the situation to offer a suitable resolution.
**Contact Us:**
For any inquiries or assistance, feel free to reach out to our customer support team at contact-us@lewisriverlavender.com.
Thank you for choosing Lewis River Lavender. We appreciate your understanding and cooperation with our No Return, No Refund Policy.